Surface Pro 3 Docking Station Not Getting Full Speeds

Surface Pro 3 docking station not getting full speeds can be extremely frustrating for users. Potential reasons for this can be broken into categories: defective hardware, insufficient power, hardware limitations, or software conflicts. To effectively diagnose the issue, users must understand the causal factors involved. This article will examine the possibilities and offer possible solutions.

Defective Hardware

The first step of the diagnostic process is to check for defective hardware. Different components may have been damaged, including cables, power supplies, or even the docking station itself. If any of these are malfunctioning, it can prevent optimal speeds from being attained. To test for this, users should check all the cables and connections. If any appear frayed or otherwise damaged, replace them all and reboot the system.

If the cables and connections appear to be in working order, the user should then check the power supply and port on the docking station to make sure it’s operating correctly. If the power supply or port seems to be malfunctioning, replace them and try resetting the system again. If none of these issues are present, then there may be a hardware limitation.

Hardware Limitations

Sometimes a docking station may not be able to handle the speed demands imposed by the Surface Pro 3. Generally this is determined by the model and port of the docking station. Accordingly, users should make sure they’ve purchased the right model or upgrade their docking station. It’s important to ensure that the ports on the docking station are compatible with the ports on the Surface Pro 3, as this will often determine the speed level.

If a user has determined the docking station is compatible, then they should test the ports and power supply once more. If the speed is still unsatisfactory, then it’s time to check for software conflicts. The speed demands of certain applications may be taxing the resources of the docking station.

Software Conflicts

If the ports and power supply are working correctly, then users should examine the apps they’re running to see if there’s competition for resources. If there are too many applications taxing the power of the Surface Pro 3 and the docking station at the same time, then speeds may be suboptimal. To isolate the issue, users can try turning off applications one at a time and testing the speed again.

If this doesn’t work, it’s time to check for firmware problems and update the firmware. If the firmware is outdated, it can cause disruptions to speed. After updating the firmware, users should test the connection and speeds again.

Uninstalling and Reinstalling the Drivers

Surface Pro 3 docking station not getting full speeds may also be a symptom of outdated or corrupt drivers. To rectify this, users should try uninstalling the drivers and reinstalling them. To assist them in this task, users should consult an app that can do this uninstall/reinstall process automatically and quickly. After reinstalling the drivers, the speed should be back in optimal order.

In the event none of the above suggestions get the speed back to acceptable standards, then the issue is likely to be a hardware problem. Users may opt to send the system back for repairs or buy a new surface pro 3. To prevent this issue in the future, users should keep their hardware, software, and drivers up to date.

Advanced Troubleshooting and Maintenance

If the speed continues to be substandard on the docking station, there may be a problem with the underlying hardware. To rule out any discrepancies, users should explore the advanced troubleshooting and maintenance options exposed by their Surface Pro 3’s BIOS. This exposes a low-level view of the system’s hardware components, allowing users to effectively diagnose the issue.

If the issue still persists, then it may be time to consider replacing the docking station or having it serviced. Replacement docking stations can be sourced from a range of outlets and technical services are widely available. Always be sure to purchase a compatible docking station that is specified for the Surface Pro 3.

Factory Defaults, Overclocking and Underclocking

If the user has updated the firmware and executed all the suggested troubleshooting steps, yet the speed is still suboptimal, then they may need to investigate resetting the factory defaults, overclocking and underclocking. These procedures are relatively advanced and not recommended for novice users. All three of these steps can result in either improved or declined performance, depending on the issue.

For instance, if the hardware components are not compatible with each other, then resetting the factory defaults may yield better performance. If the hardware is capable of performing faster speeds, then the user may wish to experiment with overclocking the system. If the hardware components are taxed to their limits, the user may need to consider underclocking.

Finally, users should check to see if their system is compatible with the latest versions of the Surface Pro 3’s operating system and hardware. Installing the latest versions of the components may help to enhance the efficiency of the system, however, such updates may also disrupt the speed of the docking station.


Surface Pro 3 docking station not getting full speeds can be extremely frustrating for users. In most cases, the underlying issue can be attributed to either defective hardware, insufficient power, hardware limitations, or software conflicts. By running through the diagnostics steps laid out in this article, and performing a few minor tweaks and updates, users should be able to bring their speed back up to an acceptable standard.

Lori Colon

Lori D. Colon is a tech enthusiast and author who loves to write about the latest trends in laptop docking stations. She has been writing about technology for over a decade, and enjoys researching new developments in the industry. From ultrabooks to desktop replacements, Lori keeps her finger on the pulse of the laptop docking station market and shares her knowledge with readers around the world.

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